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| Searching For Available Hotels |
| Simple Search |
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Select your city from the “City” drop down box. You can also use "Select from list" option. |
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Select your check-in and check-out dates using either the drop down boxes or the calendar icons provided. Please note than instead of selecting a check-out date, you may also select the number of nights for your stay. |
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Select number of rooms you wish to book from drop down menu near "Rooms" |
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Select the number of Adults/Children per each room using the drop down menu. |
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Indicate the number of children aged 2-12 in each room and select the Bedding type using the drop-down box provided. |
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If any infants (individuals up to 2 years of age) are to stay in a room, please indicate the appropriate number of baby cots required using the drop down box provided. |
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What room type should I book?
| 1 person | Single room | 1 single bed |
| 2 persons | Double room | 1 double bed |
| 2 persons | Twin room | 2 single beds |
| 3 persons | Triple room | 1 Double bed & 1 single bed or rollaway bed or sofa bed |
| 3 persons | Triple room | 3 single beds or 2 single plus rollaway or sofa bed |
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Once you have selected all your criteria, click the SEARCH button. A list of hotels matching your criteria will appear. |
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| Advanced Search |
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To select your hotel using more criteria than those provided by the simple search, click Advanced Search link in the search box in the homepage which allows you to perform an Advanced Search.
In addition to those criteria provided by the Simple Search, the Advanced Search function allows to refine your search using the following additional criteria,
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Hotel Name: Once you have selected the city, you can write the name of the hotel you are looking for to "Hotel Name". |
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Star rating: Select the minimum star rating desired.
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| The Search Results Page |
| Understanding Your Search Results |
Once you have clicked the SEARCH button on the search page, a list of available hotels matching your criteria will display on the Search Results page. You may sort the order in which hotels are displayed by price, hotel name, star rating in the currency selected.
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The name of the hotel.
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The hotel star rating.
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The hotel's location within the city.
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A photo of the hotel.
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A brief description of the hotel.
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The daily rate for each room, for each day of your stay and the meal plan.
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| What You Can Do From The Search Results Page |
From the search results page, you can do the following:
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Sort the order in which available hotels are displayed by price, hotel name or star rating.
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See hotel details - just click on the hotel name or click the info link in the blue box.
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Book a hotel - click the "Book" link for the hotel you wish to book
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Restart your search - use the search box in the upper left margin.
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| Show hotels on map – click on Hotel Map View. |
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| Sort hotels by landmarks – click on a specific landmark on the left menu and sort the hotel list according to the proximity to that landmark. |
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| The Hotel Details Pages |
| The Hotel Overview Page |
Clicking the hotel details link from the Search Results page will take you to the Hotel Overview page. This page provides an overall description of the hotel, as well as general information on location, property amenities and room amenities.
What you can do from the hotel overview page:
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View the Room and Rates : The total cost and whether or not taxes/fees/breakfast are included)
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Make a reservation at the hotel :Click the "Book" button at the top
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Search availability at the hotel for another set of dates : Use the "Check Availability" search box in the upper left margin.
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Get information on hotel surroundings and nearby attractions : Click the "Map & Area Info" tab at the top
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Get a detailed price breakdown for your stay, including total charges, taxes and fees : Go to Rooms & Rates at the top
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| The Interactive Map |
| From Search Results pages you can click on the "Hotel Map View" link. The interactive map allows you to zoom in or out as necessary to get a different perspective of the hotel's surroundings and to pin-point it's location exactly. Once you sort the results according to a landmark and click Hotel Map View, you will be able to see how the hotels are located around that landmark. |
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| The Map and Area Info Page |
| From the Map & Area Info tab from any Hotel Details page, you will be taken to the Map& Area Info page for your selected hotel. This page will provide you a map of the hotel and information about the hotel’s location and its surroundings. |
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| Photo Gallery |
| Click on the Photo Gallery tab from any Hotel Info page to see photos of the Hotel. Click on the photo to enlarge the details. |
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| User Reviews |
| Click on User Reviews tab from any of the Hotel Details pages to find out what other people have said about the Hotel. If you want to review one of the hotels you have stayed at, simply click on ADD REVIEW at the bottom of the reviews. |
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| Your Site Membership |
| Why Become A Member? |
| Membership is free, and you do not have to make a reservation first to become a member. Making a reservation on gtahotels.com automatically makes you a member of this website. Membership allows you to review your reservations, receive our newsletters and be informed of our special deals and offers. |
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| How To Become A Member |
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From any page, click "Become a Member" on the top of the page, and then fill out the required fields with your name & last name, address, e mail address and password. Then click "SIGN UP" button. |
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When making a reservation on gtahotels.com for the first time, you will automatically become a member! |
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| How To Login To Your Member Pages |
| Simply click the “Login/My Bookings” tab at the top of the page. You will then be asked to sign in with your e mail address and password. |
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| Making A reservation |
| Making A Reservation |
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Click the “Book” button from either the Search Results page or from any Hotel Details page for the hotel you wish to book.
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Enter the information requested on the booking form. On this page you will enter guest and payment information – including credit card and cardholder information. You will also indicate any preferences or special requests on this page.
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Click the “Submit Reservation” button at the bottom of the page. You will then be taken to the Payment Authorization Page.
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On the Payment Authorization Page, you can review the details of your reservation and read important terms and conditions applying to your reservation. Check the box indicating that you have read and agree to all provisions of the Terms and Conditions, then click “Submit”.
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| Confirmation Of Your Booking |
| If your payment is processed successfully, you will be taken to a confirmation page displaying your reservations information and your booking tracking number & confirmation number. You will also be provided with a link to the Pre-paid Accommodations Voucher for your reservation. Please be sure to print your voucher, as you will be required to present it to the receptionist upon check in. |
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| The Prepaid Accommodations Voucher |
| When your reservation is confirmed, you will be provided a link to your Prepaid Accommodations Voucher. The voucher is a document showing that your prepaid accommodation has been booked and confirmed. We recommend that you print and keep this voucher as you will be required to present it at the time of check-in. The voucher includes reservation details, including your confirmation number; your hotel address and telephone number; and numbers to call in case of an emergency. |
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| Reviewing Your Reservations |
| Reviewing Your Reservations |
| To review your reservations, click the “Log in/ My Bookings” link at the top and login to your account with your e mail address and password. You will then see a list of all your reservations, e mail and query history as well as your account details. |
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| Changes and Cancellation |
| Amandment and Cancellations |
Please note that all cancellations and amendments must be made online through the 'My Bookings' section of the web site. We will not be bound by nor responsible for any changes and cancellations made directly with the hotel.
You will need to log in with your e mail address and password in order to amend/cancel your booking. |
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| Cancellations |
To cancel any reservation:
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Log in to “My Bookings” section. Click “Manage My Bookings”. By clicking on the booking tracking number of that specific booking, you will be directed to another page.
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At the buttom of the page, simply click “Cancel This Reservation”. Once you have cancelled your booking, you will receive an e mail confirming this cancellation. |
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| Amandments |
| Please note that amendments are subject to availability at any given time. Rates are subject to change over different dates. Until 4 days before your check-in time and subject to availability, there will be no penalty for amendments for the first request from your original booking. Further amendments will be assessed a 10 EUR or 15 USD charge each time the amendment is confirmed. Within the specific cancellation deadline of your booking, only requests for extending the stay may be granted. |
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| To amend your reservation: |
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Log in to “My Bookings” section. Click “Manage My Bookings”. By clicking on the booking tracking number of that specific booking, you will be directed to another page. |
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At the buttom of the page, please click "Amend This Reservation". |
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On the new page, change your dates and/or room types to suit your new accommodation requirements. |
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If there is availability matching the changes you have made, the new reservation will be re-priced. If total charges for the new reservation exceed those of the previous one, you will be directed to a payment page to pay for the difference. If there is any need for refund after the amendment, the relevant amount will be refunded back to your credit card. |
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| Special Offers and Packages |
| Special Offers and Packages |
| For extra savings and incredible deals on vacations, holiday packages, and stays at some our best-loved establishments, click the Special Offers tab. These special limited-time offers let you take advantage of extra-low prices and/or complimentary services - such as free airport transportation, free guided tours, complimentary meals, etc. – at popular hotels in the hottest destinations. |
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| Activities |
| Activities |
Not only can you book hotels from our website but now you can complete all your travel requirements online and also book transfers, tours and more. You can book up to 10 activities in one go (These are collected in your shopping cart). Activities include sightseeing, transfers, tours, attractions, show tickets, etc. Your activities are not limited to one destination, so if for example you are travelling to London and Paris you can book your transfers and tours for both cities in one shopping cart, it’s that easy.
The benefits of pre booking your activities and transfers are;
- You receive a guaranteed pre-booked service.
- You immediately get your voucher with all your booking details and contact information for the local activity provider.
- For busy dates you are sure of your booking especially for the most popular attractions.
- Pre paid means you have already budgeted for your trip which leaves you with extra spending money in your pocket.
- Make the most of your stay and book in advance so you don’t miss out on any of those 'Must see' or 'Must do attractions or sights'.
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