Rating
"Pleasantly surprised after reading your bad reviews." After spending five days in the Alay my family and I could find no problems, except for the tea, in the hotel. It was clean, the staff were courtious and very helpful. The location was superb. We consider it to be an excellent hotel and great value for the cost.

Rating
"Beware of other peoples opinions !!!" Is this the same hotel that people have given such bad reports, as after reading them I really thought that we had made a very big mistake. Having worked in the travel trade I know only too well that everyones idea of a good hotel is very different. The location to the beach is excellent, just a few yards. The Marina is across the road, buses to all parts of the resort and other resorts along the coast stop at the top of the road, and one of many taxi ranks is outside the Marina. The hotel is spotlessly clean and bright with marble floors. We found the staff very cheerful, knowledgable and most helpful. Upon arrival, a porter met our taxi and waited while we checked in taking our luggage to our room. The rooms, again were spotlessly clean, clean towels daily, bed linen changed every other day. Hot water at all times, not the norm for Spain, lots of hangers in the wardrobes for clothes. The TV had Sky news, CNN, and other English, German, French, Italian & of course Spanish channels. The buffet breakfast had something for everyone, even a section for slimmers & veggies. I am at a loss at the opinions of some ex guests, this is a very good 'Spanish' 4 star hotel. Please dont confuse the Spanish ratings with the UK or US, they do differ. We enjoyed our stay and would recommend this "Beware of other peoples opinions !!!" hotel to friends and would stay in the Hotel Alay when we return to Benalmadena. Try it, you will not be dissapointed.

Rating
The Best Christmas And New Year I Have Ever Spent" My wife and I celebrated an Irish Christmas and New Year with 400+ like minded people at the Alay between the 23rd December and the 3rd January.The earliest we got to bed one night was 1am, most nights we were singing and dancing till 3-4am. The staff were very friendly and hard working,the hotel was clean with comfortable, well furnished rooms. The food was a combination of Spanish and English cuisine which I and the majority of the other guests found to be excellent.It was a buffet service with a good selection to cater all tastes. The hotel is well situated close to all shops and amenities,and has superb walks along the sea-front,the local buses are cheap and regular and there are plenty of shops within a short distance. I have read some of the other reviews of this hotel,and it is obvious that not everyone will like it, I would imagine that children could get bored there and is probably best suited for couples. We have stayed at several hotels all over Spain and this one is a typical 4* Spanish Hotel. We liked the area and the hotel so much that we have already booked to return later this year.

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