The city hotel and its physical therapy and rehabilitation centre is considered one of Turkey's and Europe's most important thermal hotels and treatment centres with staff, hygiene standards, architecture and a treatment capacity all exceeding international standards. Built in 2009, the air-conditioned, 203-room spa complex welcomes guests into a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities and lift access, as well as providing a wide range of facilities, including a children's playground, cafe, bar, restaurant, conference facilities, Internet access and a car park. For an additional fee, guests may also make use of the room and laundry services.

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