Rating
"Beautifull - I love this hotel" This was the 2nd time I stayed here and this time I was much happier with it. The room was beautiful, very comfortable atmosphere. It was all very clean and the room was serviced everyday to a good standard. The breakfast was much improved and is now actually quite good. It was an English breakfast that you could help yourself to, so you could have as much as you like. There was alot of choice, too, even a boiled egg! Breakfast room was very nice and reasonably comfortable to be in. I very much enjoyed my stay here and didn't want to leave!

Rating
"Enjoyed the Britannia - Loved the location" Booked a double room through [----] at a bargain £55 PRPN, including breakfast, and overall was well satisfied with our stay. Read some poor reviews and was a bit concerned. However, found most aspects well satisfactory. Reception and a downstairs bar/setting areas that look right out onto the docks give the impression of a 4 star facility. Our room (entered by key card) on the 5th floor had Victorian decor in keeping with the rest of the hotel, generally in good condition although some bits approaching re-furbishing time (carpets a bit worn etc). Did complained that air-con was too hot, maintenance man suddenly appeared and opened the locked window, seemed to do the trick. Breakfast was a just adequate buffet, although we were told we only qualified for cold continental, which we ignored. Finally the best aspect of the Hotel is the location, right on the South Quay dock, a nearby footbridge takes you into Canary Wharf, skyscrapers, bars, underground shops, with tube and DLR ready to take you into old London town.

Rating
"Loved it!" Stayed here for three nights, don't understand all the terrible reviews the hotel was very nice. We booked an excecutive room and it was comfortable and very clean did a finger test for dust!!!!!!!! sheets were nice and crisp. Bathroom very nice and very clean shower powerful and hot not like people said in other reviews. Only two negatives, if you decide to have a cup of tea or coffee downstairs beware very expensive! and if your thinking of an upgrade on your room think again. We had an excecutive room and the people we were with paid £100 more for their room and it wasn't as nice it was tired and floral! Good location would stay here again. Excellent break and by the way go and see We Will Rock You absolutely brilliant.

Rating
"A hotel with Character which is misunderstood" stayed at the hotel from august to september on and off having to work hard all day like all business men we look forward to getting back to the hotel and hit the bar to get back to normality. i have stayed in many hotels where the bars have always had a quite and solom feel but not here the bar is lively have it being groups of guests enjoying themselves to the friendly bar staff talking to me about sport or their travels this is a nice personal touch which some hotels lack. i remember i was checking in and i had a bad flight delayed the usual with added security measures and all i got to the hotel wary of it's rep but to my surprise the taxi door opened to see who i saw on his badge head concierge this was refreshing to see a manager leading by example he brought my bags to the reception desk and introduced me to the receptionist and the young lady checked me in with a smile which after my flight is well needed. went to my room to find that even though the room didn't a modern decor it was functional and comfortable. having unpacked and thought i'd see a bit of london i went down to the lobby via one of their three lifts were i meet a well suited gentleman who asked how i was i ignored him as i thought he as just another guest but it turns out that this chap was a manager he assisted me with my information that i required as the concierge was busy. without dragging on my stay was refreshing to say the least. the staff are friendly expecially the front office team and the bar staff. i can't comment about breakfast as i'm always out by 6am. i would suggest that wth any hotel i'd take everything with a pinch of salt everyones taste are different i'd stay here again given the chance.

Rating
"Nice hotel near Excel" The hotel is very close to excel which was ideal for our trade show. Its a big hotel with great facilities which is needed as you are out of the city. The location is fine and is close to the Docklands Railway transport. The restaurants are very nice in the hotel and I would like to thank the staff for a pleasant stay and helping me with my late night taxi! Cheers.

Rating
"Best value in London, a good hotel" I booked this hotel a while back (I got a very good deal through the Britannia hotels website), but after reading the reviews on this site I was rather worried about my stay as there seem to have been lots of negative comments left about this hotel. I have just returned from a 3 day stay at the Britannia International and I honestly could not find any fault with the hotel or it's staff. The hotel claims to be 4 star, in truth it is probably more like 3 star but if you can get a cheap deal through the website then this hotel offers fantastic value for money. Our room was on the 12th floor (top) so had lovely views on Canary Wharf towers. The room was very large (when compared to most central London hotels), had a large bathroom and comfortable bed. The decor of the room was fine, while it may not be cutting edge design the room was practical and perfectly clean, as was the rest of the hotel I might add. The only meals taken at the hotel were breakfast, these too were fine and there was lots of choice on offer. All the staff I spoke to were helpful, friendly and efficient. In my opinion the hotel is in a great location as it is far enough away from central London to get away from the crowds but yet it is within easy reach. Both Canary Wharf tube station (Jubilee line) and South Quay DLR station and within a few minutes walk so you can be in central London in about 20 minutes. The Canary Wharf area also has lots to offer as there is a large underground shopping mall and a good selection of bars & restaurants nearby. To be honest I don't think this hotel deserves such a low rating, I can only assume that some travellers have had bad experiences. I think this hotel is excellent value for money and would recommend it to anyone looking for a good value London hotel

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