Rating
"Warm Hospitality with Style" Upon arrival we received a very warm welcome, and appreciated good hospitality throughout from the management and staff during our entire stay. Our suite was magnificent, with a bathroom to die for. We had a wonderful traditional dining experience, including smoked salmon (carved at the table) and particularly enjoyed the potted shrimps together with some interesting dishes from the grill. To sum up, this is a great hotel and we would recommend it due to all the above mentioned points, and of course it's fabulous location for Bond Street Shopping!

Rating
"Our new favorite hotel" We have been traveling to London for some time, and had the luxury of staying in many of London's better hotels. We have never had a true favorite, until we decided to stay at Brown's. The hotel is well located near Oxford street and easy to catch the tube at Bond st or a taxi. The hotel spans 2 streets Albermarle and Dover streets, while in a busy part of London, these 2 streets are realitively quiet and peaceful. The hotel itself upon entering it is very understated, with reception being located near the center of the hotel. The staff was personable and professional, while our room wasnt quite ready (they never are). The front desk took my mobile # and called me when the room was ready. Our room was on the 4th floor on the Dover St side of the building. We like our space, I am an early riser, my girlfriend likes to sleep in. We booked a deluxe suite, with a separate living room, bedroom and bath area. The room was beautifully decorated in Cream with chocolate brown and red accents. The furnishings were a nice mix of old and new and looked very nice together. The bedroom was very large and comfortable with a large bed and reading chair near a fireplace. The dressing room and bath were off the bedroom. The bathroom had a large sunken tub and a large walk in shower with 2 separate rain fall shower heads. We liked the room so much, we could have moved in. Room service was right on time and very good. We did not try the restaurant, although we have been told that it is very good. We highly recommend this hotel for its outstanding room and excellent service. We like this hotel so much, we have already booked it for an upcoming trip...hope we get the same room!!

Rating
"London Gem" Stayed at the Brown's for one night. Was greeted warmly at the entrance and shown the way to reception. Staff was very friendly and informative. We were given a short tour of the hotel before being shown to our rooms. The staff member showed me all ammenities of the room before leaving. I attempted to give him a tip but was told that this was not neccesary. Classy.. Room was on the 5th floorand was very nicely decorated. Bathrooms was roomy and nely refurbished. Comfortable bed with down comforters. Very good service through our entire stay from the doorman to the maids. Only small thing that could have been better was breakfast. The breakfast buffet was a little "thin". It was possible to order from the a lacarte grill menu, something we did, but I personally prefer a buffet. In Summary the Brown's was a very good hotel, Fresh elegance and service in a jungle of mediocre london hotels. I will for sure stay here again when I return to london. Highly recomended

Rating
"Great hotel" A great night in luxury. We were upgraded because as the rather indiscreet receptionist told us the hotel was only at 17% occupancy and last month was 'even worse'. Anyway, whether it was the rarity of guests or not, our stay could not have been better. An amazing suite, wonderful surroundings, friendly but not casual staff who went the extra mile in all respects. Highly recommended.

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