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Total
2.0
(1 reviews)
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Location
Cleanliness
Dining at the hotel
Staff efficiency and helpfulness
Guest rooms
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Reviewer : Koala |
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poor location
Whilst the hotel was ok, the area was not for a person travelling on own, as it's on the edge of China town (taxi-driver dumped my luggage in middle of road and drove off, to which I was not impressed) had to get hotel people to get my luggage off street. as they were chinese communication betwwen them and myself was not very easy.
The room was clean, comfortable and resonable size. No breakfast was available, this was not ideal.Not recommended for single travellers. |
2.0 |
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"Return Visit - Still Excellent"
Stayed here a year ago. Just returned from 3 night stay. This time had an Executive room, much smaller than the Club room, but still big by London standards. Bath in the Executive room was much smaller as well - almost laughably small. The rooms and baths are still spotlessly clean, robes/slippers/fancy toiletries. Service has improved. Received a room w/ view of Tower Bridge as requested, also had no problem w/ a late check out request.
Desk staff are still unfriendly, but end up getting the job done. Gym and pool are great assets.
Being picky here - only complaints this time was in dealing with the rather green/agressive staff... They could still use a little more polish. For example, a rather aggressive MiniBar person felt it appropriate to request to come into my room and restock the bar when I was there - kind of almost pushed his way in - something you don't expect in a higher end hotel (also I am a woman, who was alone in the room). Also, when a call to the "conceirge" wasn't answered, I left a message to simply phone back when available, and the next thing I know a Bellman is knocking at my door, asking to come in my room (again - woman staying alone) and trying to act as the concierge. Finally, Do Not Disturb signs go unheeded. Had 2 members of staff knock on the door with the sign out...
Overall this place has improved - they are trying hard and it is still is one of the nicest around. Will continue to return.
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"Great Relaxing, Business hotel"
I'd definately use the hotel again, travel connections are great, the bedrooms are in lovely condition, and the shower/bath has hot water pressure to make you want to stay there all day.
Two things to bear in mind, neither of which would put me off using the hotel again.
1. The Front Desk Staff won't win any prizes for being pleasent (Simple mix up in rooms, and I was made to believe it was my fault)
2. The hotel is right beside mainline train, bus, DLR and Tube, without suffering from the associated noise, however come midnight on Friday, there are no bars open, so provided you are not looking for a late night, close to the hotel, you're elected.
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"Worth a visit"
We were due to stay at the Grange Langham Hotel situated near Oxford Circus for our main focus of our weekend which was christmas shopping. On our train journey to London, we were contacted & informed that due to maintenance problems (flood) we would be moved to the Grange City Hotel. My immediate reaction was annoyance as this was further away. However, we were upgraded from a 4 star to a 5 star & treated superbly. The hotel paid for our taxi's & couldn't do enough for us. The staff were very courtious & helpful. I was impressed with the room ( king size bed, sofa, coffee table, dressing table,tea/coffee facilities, hairdryer & ironing board.)Only downside was that the bathroom was small & the pillows are feather which I don't like. As it turned out, we actually made time to visit Tower Bridge as it is immediately to hand. St Katherines Dock area is also lovely. As we usually go to London twice a year, we like to stay close to the main shopping area, however, I would stay at the Grange City again & travel that little extra, it is worth it.
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- Nearest Tube: Tower Hill 
Business Area
Convention Centre
Gallery
Museum
Popular Area
Shopping Area
Stadium or Arena
Theatre
Train Station
Underground
Park
Institution
Underground Railway Station
Airport
