Rating
"Nice Very Nice" Just returned home from an 8 day trip to wales and england, including 3 days in London. Stayed at Ramsees Hotel and were quite pleased with our stay. The location is terrific for gettin around. The staff was very friendly, room was nice with two queen size beds and lots of hot water for showers every morning. Many local groceries like Sainsbury, Mark's and Spencer and Tesco were around for snacks and sandwiches etc etc. Got a great deal through their hotel website, which made our stay very pleasurable. We strongly recommend this hotel.

Rating
"Fabulous!!!!" After reading what others wrote about this property, I was very concerned about staying there after my friend booked us a room. However, once we arrived there, we had nothing but a pleasurable experience. Check in was a breeze, the room was lovely and the staff was friendly and helpful. Upon arrival, we were notified that we would be upgraded to their four star property across the street (Kensington Shaftsbury) due to our concerns over the horrible reviews on TripAdvisor. Once our bags were moved for us as we spent the day sightseeing in London, we arrived in our new room with all our things conveniently layed out for us. Our new room was beautiful and twice the size. I would recommend staying at this Hotel as it is located very close to the Earls Court Underground Station which makes traveling around the city a breeze.

Rating
"Great Experience" This review is for the Shaftsbury Hotel (part of the Hogarh Hotel), where the staff made our weeks stay a pleasant and enjoyable experience. There is no hesitation in recommending this hotel, as all round it surpassed expectations. The staff take care and time to look after you. It is often the little things that count and make the difference between a good and bad experience. At the Shaftsbury Hotel they have taken the time and energy to ensure their staff make that difference. As visiting ex residents of London we were in some trepidation of staying in a hotel in a city we knew and loved, but from the moment we arrived, and attentive staff unloaded our bags, we discovered a new aspect to our city. The hotel makes clear in its literature the times rooms are available, but despite this we arrived six hours earlier than the given time, and were allocated our room within an hour. We spent this time having breakfast in a relaxed environment, with attentive staff, and good food. Throughout our stay the staff were committed to being helpful. To such a degree that when, due to our inabilities, we could not obtain the free internet connection they not only came to our room to assist but also loaned their laptop. The rooms were clean and tidy, breakfast offered a wide range of options and on the one occasion we had dinner we were impressed by the quality and the service. The hotel is also well placed for access to public transport, and we had no difficulty parking our hire car. As a result of our positive experience we have now recommended this hotel to a number of friends, as a place to stay whether visiting London for pleasure or business.

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