Rating
"Romantic getaway" This hotel was fabulous! Bearing in mind it was out of season, the staff were attentive and very polite & helpful. The building is beautiful and is perfect for a romantic getaway. Location is key if you are going away for a weekend and this hotel has a perfect location...everything is just on your doorstep. Totally recommend the city and the hotel.

Rating
"Fabulous" I could not recommend this hotel highly enough. Everything was fabulous, the room was spotless and spatious. The staff were helpful yet discreet. The food was out of this world....all in all a top class hotel which deserves it's place as the number one hotel in the city. Our room was 104 - which had it's own terrace looking out towards the ramparts. The swimming pool was close at hand, although being January I did not feel brave enough to take a plunge. The bed was huge, it could have slept at least 5 people and the staff left beautiful hand made chocolates when they turned down your sheets. My only complaint would have to be the lack of tea and coffee making facilities in the room, I am a great tea drinker and love to be able to make one at the drop of a hat. I ordered tea via room service and it arrived instantaneously each time (along with some scrummy home made muffins!) So not exactly a huge complaint! The bathroom was great, two wash basins with bath and separate walk in shower. The wardrobe formed part of the bathroom and the toliet was off to the side with a telephone for those calls you just can't afford to miss!

Rating
"Refined, classy, excellent staff" Stayed here for three nights in March. The hotel itself is spread over a couple of wings and is well furnished. It's also quite atmospheric and situated 25 yards from one the churches (currently being renovated). Our room was excellent - bed was huge and very comfortable, bathroom spotless and well appointed. The room overlooked the narrow lane that leads to the hotel's entrance and I suppose in summer when it's more crowded this might be an issue. Staff were excellent - arranged bikes and taxis for us and nothing was too much bother. The gardens, pool and herb garden are charming and in the summer would be a lovely place for some r and r. We ate one night in La Barbacane - there's no doubting it's expensive but it's also worth it. Sommelier not sniffy at all and happy to recommend good local wines. Breakfast at Chez Saskia the in house brasserie is massively overpriced at c32 euros. You can get more or less the same in any of the cafes in the square for between 5 and 10 euros. Indeed, my only criticism of the hotel is the room rate - the suite we were in can cost up to £350 a night and bluntly, it's not THAT good. Other than that this hotel is brilliantly located, beautifully turned out and the staff are charming.

Rating
"Great stay in beautiful room" Beautiful room with the best bathroom ever. Expensive hotel but had three nights for the price of two because it was low season. For a special break or occassion this is a beautiful hotel. The only problem is that drinks, breakfast, meals are very expensive but with Carcassonne on your doorstep there is plently of choice for eating and drinking.

Rating
"splurge..it's fantastic" Usually I'm one of the 'who carers about the room I'll be out all the time' brigade so it took a bit of consideration before booking this hotel. What an inspired decision it turned out to be. OK so let's be clear - I didn't go the whole hog and book the carlos fandango have your own sitting room kind of suite - I opted for the cheapest internet special rate but it was glorious. Best location - right in the city walls, gorgeous garden -including a pool with a view and staff who just couldn't do enough (rather unusual in itself - let's just say I don't look like a major tipper). The room was giant....double sinks in marble bathroom, antique French furniture, posh, sweet smelling toiletries, fluffy bathrobes - you get the picture. But when you get there don't just gloat at your inspired choice - waddle down to the restaurant. This is an experience I will take to the grave. Gourmet face stuffing at it's finest. I could fault nothing. I'm still boring people with the details of my meal. I was worried that my previous experiences of frosty waiters who seem to delight in your discomfort in a hushed dining room would be repeated in such a fine establishment but this was not the case. The restaurant was buzzing and the staff knew when to pamper and when to give you peace to talk rubbish to your partner...ideal. GO!

Rating
"Wonderful contrast with the city" Carcassonne gets very, very, busy in August and pedestrian traffic jams can occur if two or three child push chairs should meet in one of the narrow streets. The souvenir shops sell toy swords and shields. The swords let out an electronic clang when banged against each other. We've never seen so many small boys duelling with their fathers at the same time. So the streets are noisy as well as hectic. The hotel provides a welcome contrast. The quite bedrooms and public rooms are as one would expect from an hotel of this class. The main restaurant is correctly rated by Michelin. It has an excellent wine list, concentrating, as French lists do, on the local area. This means that the advice of the wine steward should be sought and followed. As a result you are likely to make a delicious find at a reasonable price, considering the quality. Do bear in mind that on arrival, one cannot drive directly to the hotel but must enter a specially designated car park outside the walls where a policeman will have a list with your name already on it and hotel staff will put you and your luggage into what seems to be like an Italian ice cream van, small enough to get through the gate. They look after your car for you and somehow or other it appears when you need it for your excursions to neighbouring Cathar villages and your eventual, and regretful, departure.

Rating
"Can't Wait to Return!" My wife, our two kids (6 and 4 years at the time) and I stayed at La Hôtel de la Cité in July 2003. We were in Carcassonne for 3 days, en route to Barcelona from Paris. The staff was welcoming and responsive to our needs. They provided us a babysitter so that my wife and I could dine out at the hotel's brasserie, Chez Saskia, one evening. The meal was fabulous. Our bathroom had a marble floor and bathtub with L'Occitane amenities. We had a master bedroom and a second bedroom with two twin beds. It was a real treat to stay within the city walls, and our experiences exceeded all my expectations. France was on the cusp of the deadly heat wave of 2003, and the hotel pool provided refreshing relief for my kids. The pool was a nice refuge from the tourist crowds strolling just outside. There was a medieval festival and tournament nearby in the Grand Théatre de la Cité Médiévale which featured jousting and combat within an epic melodrama, "Epopée Occitane" (lit. Occitane Saga), which was quite entertaining. The storyline continues year after year like a soap opera. We're planning to go back soon and catch the next installment, and will definitely stay at Hôtel de la Cité when we return!

Name or Nickname (This will be shown with your published review)
Title of your review
Your review
Your Rates	Bad        Good       Excellent
Location
Cleanliness
Dining at the hotel
Staff efficiency and helpfulness
Guest rooms