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Total
3.0
(12 reviews)
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Location
Cleanliness
Dining at the hotel
Staff efficiency and helpfulness
Guest rooms
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 3
3
3.1
3
3.1
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Reviewer : Sheila |
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Great hotel
We were pleasantly surprised to be told on arrival that they had upgraded us - it turned out to be the Royal Park Suite, an unexpected luxury. Staff were excellent, very friendly and helpful. Hotel in an ideal spot for sightseeing and for a quiet walk in Hyde Park |
3.6 |
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"A good experience and good value"
Booking at the last minute in London is always an expensive business - at least weekdays - but found the Royal Lancaster on Expedia at a good rate.
The rooms are fine, if slightly showing their age, and there are great views from the top floors. I ate once in the Island Restaurant which was excellent and not too expensive and I had breakfast once, which was very good and cost £16. I agree with the person who said that the hotel lacks a bar. The Island bar makes you feel you are sitting in the restaurant and the lounge is very stuffy and formal. The staff were all friendly and helpful.
Location is good, as it is beside Lancaster Gate tube station and Kensington Gardens, over the road, is charming and a great place for an evening stroll. Will definitely use the Royal Lancaster again.
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"A hotel with nearly everything"
This hotel is modern, clean with very friendly and efficient staff. The location is as easy to get to as any you'll find in central London... it's literally a 5 minute walk from Paddington Station and with Lancaster Gate tube stop just below it on the Central Line getting around is a cinch. If you're room is on a high floor on the south side you'll have magnificent views of Hyde Park... and you'll never wait too long for one of the 4 elevators which are super fast. The only down side is the fact that there's no proper bar in the place and not much around the hotel. If you're looking for a late drink the best they can offer is a "lounge" with a few couches and an infrequent and expensive drinks service... you certainly won't get anything approaching a pint of traditional English bitter here. Breakfast if not included is also pricey at £16.50 for the continental but that's expected in a hotel like this. Overall I'd thoroughly recommend it.
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"A hotel with nearly everything"
This hotel is modern, clean with very friendly and efficient staff. The location is as easy to get to as any you'll find in central London... it's literally a 5 minute walk from Paddington Station and with Lancaster Gate tube stop just below it on the Central Line getting around is a cinch. If you're room is on a high floor on the south side you'll have magnificent views of Hyde Park... and you'll never wait too long for one of the 4 elevators which are super fast. The only down side is the fact that there's no proper bar in the place and not much around the hotel. If you're looking for a late drink the best they can offer is a "lounge" with a few couches and an infrequent and expensive drinks service... you certainly won't get anything approaching a pint of traditional English bitter here. Breakfast if not included is also pricey at £16.50 for the continental but that's expected in a hotel like this. Overall I'd thoroughly recommend it.
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"A good experience and good value"
Booking at the last minute in London is always an expensive business - at least weekdays - but found the Royal Lancaster on Expedia at a good rate.
The rooms are fine, if slightly showing their age, and there are great views from the top floors. I ate once in the Island Restaurant which was excellent and not too expensive and I had breakfast once, which was very good and cost £16. I agree with the person who said that the hotel lacks a bar. The Island bar makes you feel you are sitting in the restaurant and the lounge is very stuffy and formal. The staff were all friendly and helpful.
Location is good, as it is beside Lancaster Gate tube station and Kensington Gardens, over the road, is charming and a great place for an evening stroll. Will definitely use the Royal Lancaster again.
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"A hotel with nearly everything"
This hotel is modern, clean with very friendly and efficient staff. The location is as easy to get to as any you'll find in central London... it's literally a 5 minute walk from Paddington Station and with Lancaster Gate tube stop just below it on the Central Line getting around is a cinch. If you're room is on a high floor on the south side you'll have magnificent views of Hyde Park... and you'll never wait too long for one of the 4 elevators which are super fast. The only down side is the fact that there's no proper bar in the place and not much around the hotel. If you're looking for a late drink the best they can offer is a "lounge" with a few couches and an infrequent and expensive drinks service... you certainly won't get anything approaching a pint of traditional English bitter here. Breakfast if not included is also pricey at £16.50 for the continental but that's expected in a hotel like this. Overall I'd thoroughly recommend it.
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"An amazing hotel"
My family booked at the Royal Lancaster for 2 night for 6 of us, at a bargain total of £250, including breakfast. When we arrived to London Paddington, it was a short taxi trip to the hotel. The hotel was amazing. Outside it looked so posh, modern and grand. When we entered the hotel, our eyes popped out!
It was stunning. Your feet sink in the carpet! Check-in was fast, and our rooms were brilliant. We booked 3 rooms, all next to each other and all 3 were stunning.
The view over London was brilliant, we had a 18" tv, mini bar (bit expensive but there is a shop opposite the hotel) power shower and was really really clean. There was an ashtray in the room, but as none of our party smoke it wasent used, and the room never smelt of smoke. The safe was easy to use, getting to the rooms from the ground
floor was easy, and overall the hotel was brilliant. The tube is right below the hotel, and i couldnt hear any trains. The location is superb, right by everything in London, and if you want to travel around London the rube makes it easy. Plenty of shops, bar, restaurants and cafes are nearby. There is a small shop by reception that sells souveniers, also there is a couple of restaurants and bars.The breakfast was great as well, as much cereal as you want, chocolate, muffins, toast, tea and coffee followed by a huge english breakfast!
Only downside is that the A/c didnt work. I tired switching it on as it was hot in our room (even though it was Dec) but it didnt seem to work. There were no instructions on how to use the A/c either.
The building is huge, and a walk through hyde park is great on a sunday morning. If the hotel was in Devon, it will be by far the tallest building in the county! I will defintely come back.
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"An amazing hotel"
My family booked at the Royal Lancaster for 2 night for 6 of us, at a bargain total of £250, including breakfast. When we arrived to London Paddington, it was a short taxi trip to the hotel. The hotel was amazing. Outside it looked so posh, modern and grand. When we entered the hotel, our eyes popped out!
It was stunning. Your feet sink in the carpet! Check-in was fast, and our rooms were brilliant. We booked 3 rooms, all next to each other and all 3 were stunning.
The view over London was brilliant, we had a 18" tv, mini bar (bit expensive but there is a shop opposite the hotel) power shower and was really really clean. There was an ashtray in the room, but as none of our party smoke it wasent used, and the room never smelt of smoke. The safe was easy to use, getting to the rooms from the ground
floor was easy, and overall the hotel was brilliant. The tube is right below the hotel, and i couldnt hear any trains. The location is superb, right by everything in London, and if you want to travel around London the rube makes it easy. Plenty of shops, bar, restaurants and cafes are nearby. There is a small shop by reception that sells souveniers, also there is a couple of restaurants and bars.The breakfast was great as well, as much cereal as you want, chocolate, muffins, toast, tea and coffee followed by a huge english breakfast!
Only downside is that the A/c didnt work. I tired switching it on as it was hot in our room (even though it was Dec) but it didnt seem to work. There were no instructions on how to use the A/c either.
The building is huge, and a walk through hyde park is great on a sunday morning. If the hotel was in Devon, it will be by far the tallest building in the county! I will defintely come back.
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"A hotel with nearly everything"
This hotel is modern, clean with very friendly and efficient staff. The location is as easy to get to as any you'll find in central London... it's literally a 5 minute walk from Paddington Station and with Lancaster Gate tube stop just below it on the Central Line getting around is a cinch. If you're room is on a high floor on the south side you'll have magnificent views of Hyde Park... and you'll never wait too long for one of the 4 elevators which are super fast. The only down side is the fact that there's no proper bar in the place and not much around the hotel. If you're looking for a late drink the best they can offer is a "lounge" with a few couches and an infrequent and expensive drinks service... you certainly won't get anything approaching a pint of traditional English bitter here. Breakfast if not included is also pricey at £16.50 for the continental but that's expected in a hotel like this. Overall I'd thoroughly recommend it.
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"Great Find!"
We stayed here on a Christmas Shopping break package. The rooms were spotless (if a little bit on the small side), we had no problem parking in the hotel car park and all the staff were charming. Nothing was too much trouble at breakfast and we can recommend the Island restaurant in the hotel for pre theatre snacks. Would definitely return.
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"Loved the view"
I booked a 3 night stay from 6th -9th jan through Superbreak for my daughter and myself. We arrived just after 11 and our room was ready which was brilliant. It was on the 12th floor and the view was amazing and although it might not have been the biggest twin room i have stayed in, it was spotlessly clean and everything we needed was there. The staff were friendly and helpful and the breakfast was great apart from 1 morning when my daughter had a dodgy egg, but again the staff were helpful and couldn't do enough for us. The location was great but unfortunately the underground which was only 2 mins away was closed sat and sun for track repairs. We like walking so it was never a problem. I would definately use this hotel again.
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"Good Value"
We felt this was very good value for money. We had a standard room on the 12th floor which is a designated 'no smoking' floor. Our room was a reasonable size for a central London hotel and very confortable. The windows could have been a bit cleaner but everything else was spotless.
The staff were all helpfull and friendly. An excellent location for walking and transport. We would use this hotel again.
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6 km
40 km
2 km
24 Hour Check-In 
Banquet 
Bar 
Business Centre 
Currency Exchange 
Elevator / Lift 
Internet Access 
Laundry Service 
Lounge 
Baby Cot 
Bathtub 
Cable / Satellite Television 
Carpet 
Television 
Writing Desk 
Business Area
Convention Centre
Gallery
Museum
Popular Area
Shopping Area
Stadium or Arena
Theatre
Train Station
Underground
Park
Institution
Underground Railway Station
Airport
