Milestone Hotel & Apartments

21 km

2 km

Address: 1 Kensington Court W8 5DL London
Area: Kensington

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Hotel Information

Exclusive Luxury in Kensington

Travel & Leisure readers voted The Milestone Hotel & Apartments the Best Hotel in the World for Service - May 2008.

The Milestone Hotel & Apartments is centrally located in the boroughs of Kensington and Chelsea. It is a magnificent boutique hotel, and a19th century architectural treasure.

LOCATION

The Milestone Hotel & Apartments is centrally located between three of the most magnificent places you could ever visit. Directly in front of the hotel is the Kensington Gardens. On the left is Kensington, and to the right is Knightsbridge, where the shopping is magnificent.

A playground of sorts for the shopper and tourists, the area around the hotel is full of up-scale shops, museums, and attractions. London's most exclusive shopping, such as Harvey Nichols, is located nearby. Tourists will love the Science Museum, the Natural History Museum, and the Victoria and Albert Museum. You can also enjoy Kensington Palace and Hyde Park.

PROPERTY AMENITIES

Apartments

The Milestone Hotel & Apartments offers its guests long-term stay apartments fully equipped with some of the best amenities available today - microwave, fully furnished kitchen, dishwasher, air-conditioner, and 24-hour room service.

Restaurants and bars

There are two restaurants and one bar located in The Milestone Hotel & Apartments,
where dining is an experience all to itself.

Why not try The Conservatory, where the decor is black and white, yet the food is colorful and delightful. You'll feel like you're dining alfresco with its bright and airy atmosphere perfect for pre-theatre drinks.

Stables Bar is a cozy intimate place to gather with just one, or many, friends after a long hard day at the office, sightseeing, or shopping. The “little place around the corner” atmosphere will keep you coming back.

24-hour Room Service

The Milestone Hotel & Apartments offers 24-hour room service, in case you are in need of a late night or afternoon snack, and would rather not leave the comfort of your room.

ROOM AMENITIES

• En-suite private bath
• Direct dial telephones
• Tea and coffee making facilities
• Satellite/cable television
• Hairdryer
• Central heating
• Mini bar
• Iron and ironing board
• Twice daily maid service

CANCELLATION POLICY

Please make a search for your dates to see the defined cancellation policy for that period.

While we strive to present hotel information as accurately as possible, Gtahotels.com is not responsible for the accuracy of this information or for any facilities that may or may not be available at the hotel during your stay.

Facilities

HOTEL FACILITIES

24 Hour Check-In	Bar
Beauty Salon	Business Centre
Elevator / Lift	Express Check In / Check Out
Internet Access	Laundry Service
Lounge	Swimming Pool

RESTAURANTS

Number of Restaurants: 1
Number of Bars: 1

ROOM FACILITIES

Balcony / Terrace	Cable / Satellite Television
Carpet	Kitchenette
Sofa / Lounge	Television

NEARBY POINTS OF INTEREST

Service	Name	Distance
Airport	London Heathrow Airport	21 km
Place of Interest	Natural History Museum	2 km

User Reviews

Rating

"Loved the Hotel and Staff"
My husband and I stayed 4 nights post cruise and were delighted with the hotel and staff. They upgraded us to a park view room. Terry the host was wonderful. The room was a bit small by American standards, but beautiful, clean and comfortable. Large bathroom with tub and shower. Full breakfast was included and delicious. The doorman was charming, actually there was more than one, sorry I didn't get his name. The tube is a short walk up Kensington High St, lot's of resturants in the area, plus the park where we walked everyday. We had glorious weather. Would defintely stay again.

Rating

"english townhouse"
the milestone was exactly what I imagined after months of searching then deciding... we arrived at gatwick and taken to hotel by our airport transfer - very efficient and great driver. the reception staff checked us into our 3 rooms - the safari, the princess and a twin bedded room all on the fifth floor facing hyde park...beautiful. the concierge were outstanding throughout our stay e.g. the tour de france w/e caused traffic havoc in London and when they realised that to get a taxi for our dinner booking would be virtually impossible , they ordered a limousine - gratis !!! all our rooms were beautiful, kept clean and turn down was faultless...the toileteries were penhaligon !! Breakfast was included and the food was delicious but the staff were a bit up and down. Be sure to check that you are not charged if this is included, as it took several attempts before they acknowledged breakfast was in our package. we stayed in the height of summer so the cost was high but certainly gave us a wonderful first time experience of London. Do the hop on hop off bus tour - one of the best in europe. Restaurants - Locanda Locatelli and River Cafe

Rating

"Posh, lovely"
Top-notch service, nicely appointed rooms. We were upgraded to a junior suite from a king. It was still not a large room (European sizes, not American sizes), but really nicely decorated with a wonderful bathroom. We stayed for one night only, which is a shame. The hotel area is at the end of Kensington Park, on a busy street but street noises were not evident to us. Lots of shopping in the area, as well as the park for walking, but as others have pointed out it's not necessarily at the center of town. Very nice breakfast (the hotel's Web site had specials that include breakfast). Overall, deserving of its "leading hotels" insignia.

Rating

"One of my favorites in London"
I travel to London on business almost every month and the Milestone is "my" hotel. There are three main reasons why I stay at the Milestone: great staff and personalized service; unique, comfortable rooms; and proximity to Kensington Park (just across the street). They've got a cozy bar with a friendly bartender and the food is good as well (although expensive). Compared to the large, impersonal hotel across the street with small, kennel-like rooms that are mostly alike, the Milestone is a real gem. Is it perfect? No. The Milestone doesn't tolerate wild swings in temperature very well. The heating and A/C system doesn't handle high highs and low lows (I've had to request a space heater and a fan during stays there) but I'm willing to put up with that for all of the other benefits. Note to management: how about a new system sometime soon! Kensington High Street offers a broad range of shops and restaurants, it's a great place to walk around and having the park across the street is a bonus. The gym at the Milestone was recently refurbished and while small, has a treadmill, bike, free weights, etc and also one of those pools in which you can swim against a current (I haven't used the pool but swimmer friends say it's great). I am a real, live business person and I genuinely like this hotel! I just stayed there three weeks ago. I had gotten sick and needed to have a prescription filled; after the Boots down the street couldn't do it, the hotel sent one of their people in a cab to a 24-hour pharmacy and got my scrip filled. That's a perfect example of why the Milestone is such a great place to stay. Since I've never paid 700 pounds to stay anywhere in my life I can't comment on an earlier poster's experience with his ultra-posh room but if you're looking for a friendly, homey place to stay on business, give the Milestone a try. It might be a bit expensive for vacationers but if you want to splurge a little and have a great location, I'd definitely recommend it.

Rating

"Terrific service, excellent location"
We stayed at the Milestone for two days prior to taking a cruise from Southampton. From the moment we arrived the personal attention was outstanding. The room as one would expect from an older hotel were on the small size when compared to what Americans are used to. But the room was wonderfully appointed and the bathroom was actually quite large. There are lots of nice little touches as well. The lobby and public areas were charming. The breakfast was very over priced and quite ordinary. The lounge was a terrfic spot to relax after a busy day. The location is close to the Tube (Circle and District Lines) and the neighborhood is very nice and upscale. The Palace gardens are a great place for an early morning run. All and all I highly recommend the Milestone for any one who seeks a smaller property with world class service and a Central London location.

Rating

"We Love the Milestone!"
We stayed at The Milestone from Dec. 23, 2004, through Jan 2, 2005. I found the service impeccable. The food was British- we Americans must over-season everything- but High Tea was fabulous and the bartender from Italy makes GREAT drinks! We celebrated Christmas in one of their aparments, and they even put a small tree up for us! Christmas brunch was excellent. All of the concierge's recommendations were wonderful. I have recently entered a sweepstakes where the giveaway is a 4 night stay at The Milestone, and I can honestly say the only reason I bothered to enter was to get to go back and visit this lovely hotel!

Rating

"Unsurpassed service/excellent location"
We had lived in London for six years, in Kensington and were returning to visit friends before we moved to Shanghai as well as celebrating our 30th Anniversary. A lot of people elect to stay in the expensive hotels on Park Lane in Mayfair but the Milestone is a gem of a hotel, a listed building, both inside and outside, with staff that go out of their way to take care of your every need. Further, it has character and a limited number of rooms unlike some of those 100+ room hotels. Breakfast is a bit expensive and if you know your way around, can be found at less than half the price for a short walk. That being said, you can have formal afternoon tea, single malt's in the bar and the dinner at Cheneston's is quite good. The latter, for London, is not outrageously expensive. It's all very convenient for those who don't want to wander out. The location is good for Notting Hill, Kensington, the West End and most sights you might want to see in London and Kensington High Street Underground station is a 5 minute walk and bus service to most points is likewise convenient. My wife loved our stay. In fact, she'll be using the Milestone as her London hotel when she swings by on the way from Shanghai to Boston. We travel a lot for pleasure and I travel a lot for business. This hotel's one to book.

Rating

"Made a Very Special Day Sublime"
September 3 2005 and the most fabulous day of my life - my wedding day. We had to change our plans at short notice and decided to get married in London with just a few guests. The Milestone had been recommended and I was delighted to find out that it was available. We visited the hotel quietly to check out the decor, food and the service and found all 3 to be faultless. We arranged a meeting with the functions manager, Stefan, who could not possibly have been more helpful and we were able to hand almost everything over to him to arrange. Babysitters for the guests' children, hairdressers, early check in, 3 choices of food for each course, flowers,decor etc etc; it was all handled by Stefan with the greatest aplomb. Nothing fazed him and his suggestions proved invaluable to us. He recommended the wine and we were very impressed that he did not choose the expensive wines but those that complimented the food (the wines were universally favourably remarked upon). All seemed perfect and so we took a deep breath and asked for an estimate of the cost. Unbelievably good; in fact we still can't believe it even after having paid the bill. As a very special "extra" the hotel gave my new husband and I an upgraded room (as it was available) and what an upgrade! What a room! 2 floors and absolutely beautifully decorated. With our own butler, Pedro. It was the perfect start to our married life..... The hotel staff made me feel like a real princess (but then every guest at the wedding said the same) waving me off when I left for the church and the next day on my honeymoon. They joined in the fun (where appropriate) and there was nothing but smiles from them all day. The room was all decorated in gold and cream, candles, crystal and white flowers and looked magical (thank you Mr Marly). The food and wine were perfect and everyone got what they asked for. Service was immaculate and very accommodating as we had speeches at random times through out the meal. It just couldn't have been better and so many of the attendees said that they would be staying there again or would hold meetings there. Thank you to all the staff for making our day so perfect and we look forward to seeing you again soon to thank you in person. For any engaged couple who are looking for a special reception venue for 30 or so guests in London, please do consider this wonderful hotel!

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ATTRACTIONS

* London Heathrow Airport - 21 km

* Kensington Church Street

* Kensington High Street

* Kensington Palace

* Royal Albert Hall

* Baden Powell House – 1 km

* Kensington Gardens – 1 km

* Commonwealth Institute – 2 km

* Science Museum – 2 km

* Science for Life – 2 km

* Natural History Museum – 2 km

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