Rating
very friendly service Central location only steps to the metro and train station. It has a historical building. The hotel offers comfortable rooms with basic amenities. I liked the breakfast. The hotel is not so luxurious but very good for its price. The best thing about the hotel is its friendly and helpful staff! I really enjoyed at my stay. Recommended! 4.0

Rating
"Can't beat it for friendly service and location!!!!!" Had the pleasure of visiting Vienna several times this past summer, and always stayed at Hotel Mozart. Great location - only a 5 minute walk from the metro, and right next to Franz Joseph Bahnhof (which serves Austrian destinations, as well as Czech Republic). The rooms were nice, clean and comfortable. However, it was the staff who truly made each of my visits memorable. They were very professional, and able to help one with transport, restaurants, entertainment, etc. They were multilingual, making each check in/out a breeze. If you go (and you should!!!) please say hello to Denise, Marion and Thomas (at the front desk) for me!!!

Rating
"Excellent location and Value" This hotel is not luxurious but is amazingly good value for money. I found it clean, quiet, and my room was a good size. The breakfast was more than adequate although an opportunity was lost in having pop music rather than Mozart playing. The best thing though about it is its location, being less than five minutes walk from the U Bahn, right beside a tram stop, and next to Franz Josephs Bahnhof. I found I got back from the Staatsoper door to door in 15-20 minutes in the evening. Provided that your expectations are not excessive, I strongly recommend you book this hotel, and spend the money you save on visiting the many cultural attractions in Vienna.

Rating
"Great value in an expensive city." This hotel is located next to the Franz Bahnhof railway station and about two blocks from the nearest U-Bahn (subway) station. There is also a tram stop located just across the street so this hotel is very accessible to the Grable (1st District "Old Town"). We stayed at this hotel, because most of the popular hotels were already booked up this weekend due to the Vienna marathon taking place. The hotel is somewhat plain, but does have charm. One interesting historical note is that the American troops used this hotel for their lodging right after WWII when Vienna was an occupied city and divided into quarters. Upon arrival, we checked in with the friendly and helpful front desk staff and then took the small elevator up to our room. The room was large by European standards, but appeared dated in appearance (i.e., wallpaper and carpeting looked old). Our room had two beds with good matresses and there were two large windows in the room overlooking the street below. The room was clean, but the lighting in the bathroom was dim. The breakfast was very adequate and had many items, hot and cold, to offer. The hotel is located about 20 minutes by tram and 10 minutes by U-bahn to the Old Town. Overall, the hotel exceeded our expectations and represented a great value in Vienna.

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