Rating
"great deal" overall, it was a great stay while exploring chiang mai. it's located in a section north of the city center (the old city of Chiang Mai has a wall around it). the rooms are clean and spacious like other novotel properties in thailand. the front desk was friendly and helpful. we would ask them to write local addresses or restaurant names in thai so the taxi drivers know where to take us. the neighborhood it is located in is a bit drab, and the city itself isn't really a walkable one (narrow or non-existent sidewalks with lots of traffic). we had to take a "songtiew" (one of those red pickups with the benches in the back) for hire around the corner in order to go to the night bazaar (which is a must for any souvenir buyer). the breakfast buffet was pretty good. the bottom line: excellent value hotel, but a bit of an out-of-way location.

Rating
"Excellent hotel at a great online price" My wife and 2 kids (10 and 7 years) stayed here for 3 days. The location - while a little bit out of town - is ok - right next door to Rimping (spelling?) supermarket and a restaurant. I booked online on novotels own website and paid 800 baht (plus taxes) a night for a twin room. The beds are sized somewhere between a single and a double and the room was spacious - so although i booked 2 rooms it would have been possible for the 4 of us to stay in one only. The staff were very friendly and helpful - amongst the best I have experienced in Thailand. There is a swimming pool but this was a little bit smaller than I would have expected - however the kids still enjoyed splashing around. We booked a one day elephant safari tour through the hotel front desk and this was great - would recommend it.

Rating
"Great value for money" My partner and myself stayed here for 3 nights in April 2007. This Hotel was comfortable and great value for the price. Breakfast was included in the room and this was always fresh and had lots of choice. It was a little far away from the main part of town but theres always lots of Taxis driving round picking people up on the side of the road. Usually 20baht per person depending and where your going. And the hotel has free shuttle service to and from the night market. The highlight of the hotel was the concierge, he was by far the best we have come across. He was always smiling and wanting to help. Would recommend this hotel for the budget traveller

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