Rating
"Best Four Star Hotel In London" We have stayed at more than our fair share of hotels: Four star, five star, an occasional (regrettable) three star, but mostly four star. This is our favourite four star hotel in London. When you consider there are hundreds hotels competing for best four star, that’s quite an accomplishment. The Park Plaza Victoria has become our favourite London hotel because Luke-Jozef Francois knows how to make his guests feel special, by taking care of the pesky details that rarely occur to the typical UK hotel. There might be other guest relation managers, in the hospitality business, who care about their guests as much as Luke does, but I have yet to meet one. When we stay here, Luke (and his exceptional team) make us feel like we’re staying with gracious friends who have been anticipating our arrival. I’m not the easiest guest to please. As an American living and working in England, I have never grown accustomed to the tiny, airless, drab, dated, appalling rooms, too many UK hoteliers pawn off on unsuspecting guests. The Victoria Plaza is the antithesis of this: The rooms are bright, spotless, efficient and modern. The art throughout the common areas, adds to the buoyant feeling of the hotel. Choose the kind of pillow you want from a pillow menu in every room; the elevator actually moves between floors with ease. Eat in the bar; the restaurant, executive lounge (for snacks and breakfast) or one of dozens of options, within a few blocks of the hotel. Naturally, there is room service, but come on, you’re in London, you don’t want to hang out in your room, nice as it is. Given the option, go for an upgrade to a deluxe room, or junior suite. You’ll have more elbow-room. If you’re an American, get the junior suite. It will be just right for you. Things you might not think about, but probably should: Yes, there is air conditioning and it works well. The windows don’t open much and this is one of my few complaints about the hotel. The windows need to open more. There is a wonderful, knowledgeable concierge who will always steer you in the right direction. Ask. You’re a couple of blocks from Victoria Station, one of London’s most popular train stations. It is an easy walk, even with luggage, from Victoria Station to the hotel. We do it all the time. Public transportation is excellent. You can catch a bus (take the bus, you’ll see more) to almost anywhere within a couple of blocks. Back to the hotel: The water pressure is good. The bathrooms have tubs and showers, sometimes separate, sometimes together. Thoughtful toiletries. The towels are a nice weight (not too thin) Executive rooms (and up) come with robes and slippers. Housekeeping is very good. Be sure to leave a tip for them. They work hard. The paper you request will be delivered to your door. We get The Guardian. There is broadband and coffee/tea making facilities in the room. Given the option (with your upgrade) have breakfast in the Executive Lounge. It is not as physically appealing as the main dining room downstairs, but the food and service are excellent. Get there early, or you wont get a table. Ditto for happy hour wine, which we mostly miss being out all day. A lot of Yanks seem to stay here, probably because it is as good as the 4-stars you find in the states. Hotel works equally well for business or pleasure. It doesn’t cater to the wedding/conference crowd, which is what you want. Christmas is the best time to stay in London. You can get an excellent deal here that time of year. Things can wrong with any hotel, especially when they are fully booked. Things will go wrong here (and have) but the difference is they care enough to sort it out quickly. They care enough to consistently provide a welcoming environment. There are few hotels, I can say this about. When visiting London, I whole-heartedly recommend The Victoria Plaza Hotel. Viva La Vida!

Rating
"Great location!" Stayed here for 2 nights. Fantastic location (5 mins walk from Victoria Station). Check in was smooth and the room was a reasonable size for London. Bed was comfy (but a double not a king/queen). Bathroom was a good size with a seperate bath and shower). There was a PROPER hairdryer in the wardrobe and a safe/mini bar). Walls seemed to be paperthin (or maybe we were surrounded by noisy people!!!!). Did not eat or drink in the hotel. Lots of bars/pubs around the hotel (worth exploring off the tourist trail - lots of local residents pubs nearby). Overall a good experience.....

Rating
"Great location" Victoria Park Plaza has a great location close to the Victoria train station in a quiet area and the people working there are sweet and always helpful. The room was great except for problems with the magnetic strip on keycard (locked myself out once a day during the stay) and a broken massage shower which sent out a plastic thingy and hit my toe real hard (ouch - there was nothing wrong with the water pressure!). Please note: breakfast might not be included, but there are plenty of good places to eat breakfast in this area.

Rating
"Always welcoming!" I have stayed at the Victoria Park Plaza Hotel three times in the last three months! Needless to say I think this is an excellent hotel in central London which is easily accessible to main attractions. You can walk toBuckingham Palace and the west end shows Billy Elliot and Wicked (which I have seen and is fantastic!). Our weekends are made even more enjoyable by the friendliness of the staff. Nothiing is too much trouble! Our rooms have always been clean and to a high standard and the food at both breakfast and evening meals are gorgeous. Numerous times reception staff have recommended other bars and restaurants to go to in London and each recommendaion has been first class. The guest reservations manager at this hotel must live there because he is always available to speak to if you need him. He is welcoming, friendly and very good looking! I would highly recomment this central London hotel. It's interior is very modern and you are guaranteed an fantastic stay.

Rating
"Great Hotel, making it my regular when in London...." Great hotel and in a great location. We got a wonderful rate through Travelzoo.com. Our room was great, we had a view of the London Eye and Big Ben. Room was standard "American" size which was big for London. Three of us stayed in one room and we had plenty of room. The shower was the best! It was powerful and hot. The breakfast was superb. Everything you could ever want. The location was right next to the Victoria Station and was so convenient. The Concierge was great. We booked all our tours through him. Really a first rate hotel. With the travelzoo deal we got the room, breakfast, two drinks, and a coupon for 25% off dinner in the hotel. I have nothing bad to say about our experience.

Rating
"Great value for Central London" A very good find offering a quality hotel experience at a very reasonable price for London. Just a minute's walk from Victoria train station and the Gatwick Express, it made a viable alternative to staying at an airport hotel in the middle of nowhere. Here, I was spoiled for choice by a street full of restaurants behind the hotel and a pleasant walk afterwards. The rooms were large, well-appointed, and all the furnishings were modern and in good condition. It will certainly become a regular London hotel for me.

Rating
"Absoulutelly superb service and staff" I have stayed with the hotel a few times whilst on business in london and am always greeted by name and all of my favorite requirements are always fulfiled. Besides the fact that I have come to know the staff quite well, Luke Francois(The Guest Relations Manager), Has been so helpful to me even when my computer broke down, and always making sure that all of my needs are taken care of. As a woman traveller, I especially find it very safe and curteous to be walked to my room, late at night when I usually arrive. The executive package is something I would definately reccomend. I remember on one of my visits when the power went down and I was using the executive lounge for my work, and Luke handled ths situation incredibly well, and maintained a team of his staff to re-assure everyone that the situation was being dealt with. A very busy hotel, in the middle of london next to the Victoria station, I always feel a sense of calm when I am there and I can get the rest on their superb beds! Being in the hotel industry myself, I wish I had more staff like The Victoria Park Plaza. Aditionally the conference facilites are great and the gym is well equipped and even have a spa! I particullarily like the lobby area which is quite funky and the decor is quite a conversation piece! I usually book by hotels.com but if you call the central resrevaions they are usually very close to the on-line rate. Its also quite handy as there are a few other properties which they reccomend if they are fully booked. A stunning place and a great place to enjoy sime time out! Next time you go to London, even if its just for a coffee be sure to check out the hotel! If you are lucky Luke or one of his staff may be able to give you a tour so you can really understand what I mean!