The air-conditioned hotel welcomes guests into a grand atrium, featuring a beautiful waterfall surrounded by a tropical paradise. 24-hour reception and check-out services are available, and hotel safes and lift access are provided. Guests are invited to relax in the warm ambience of the spacious guest rooms, newly designed by Ralph Lauren and the hotel chain. The hotel features a café, bar, breakfast room and games room, as well as 1400 m² of flexible meeting space, which can accommodate up to 900 people. The 700 m² Grand Galaxy ballroom welcomes with its open space and soaring 4.5-metre ceiling. Other facilities include a state-of-the-art business centre and a concierge floor with private lounge. Internet access and room service are also provided. Hotel is a smoke free environment.

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