Rating
"Beyond wildest expectations" My wife and I stayed here during our honeymoon and found it to be beyond our expectations. While planning our trip the hotel always promptly answered my e-mails even with the 7 hour time difference. They offered advice and helped me make reservations for tours and shows before we arrived. When we got there they remembered it was our honeymoon. When we got back the first night they had given us a complimentary romance package and a discount on breakfast the following morning. They allowed us to use one of their front desk computers to check our pickup location for a hotel and were always available to answer questions. Every morning the room was well cleaned and all of the windows opened. When it would rain they would go up and close all the windows for guests who were not in their rooms. I have already recommended the Cranley to three of my other friends.

Rating
"A Girls' Getaway at The Cranley" My best friend invited me to join her on a business trip to London. We spent five days at The Cranley and found it to be quiet, clean, pretty and welcoming. Our room, a twin-bedded double on the ground floor in the back, was enormous with an equally huge bathroom ("spacious" was the understated word used by the staff person who greeted us). We had three large windows which had no view to speak of but allowed us to enjoy fresh air and sunshine at will, especially since there were no windows across so privacy was not an issue. There was a postage stamp (really!) little garden outside our own private door so we felt as though we were in an apartment, not a hotel room. The staff were reserved and discreet but met our every request (laptop hardware, hairdryer, milk for take-out coffee, taxis, directions) with a "Yes". Furnishings showed signs of use but were generous in size and well-placed. Breakfast was fine but much too expensive (hence the take-out coffee from Gloucester Road two steps away!). We did not partake of the afternoon tea or drinks and canapes as we were too busy. One night on our arrival after dinner at Chutney Mary (walking distance from the hotel) we found old-fashioned lanterns lighting the steps leading to the front door (flower boxes, however, were empty!?). The housekeeping staff is amazing, that was the most impressive aspect of service at The Cranley. Would I go there again? You betcha! Perfect for Girls and Moms. Guys will have to write their own review! FSD, New York

Rating
"Really Enjoyed the Cranley" There is nothing I didn't like about the Cranley and very little to note on the downside. My room was really nice. A half tester bed at the back of the hotel, on the third floor. Very quiet. I didn't notice any noise from any other guests, although it was right after the terrorist scare and I know a number of reservations were cancelled, so I got a terrific rate. I booked a double room for single occupancy. I wonder if I got an upgrade without knowing it. Very comfortable bed. Great shower. Great linens, although the bathroom towels were a bit rough. The hotel is charming. Very clean, very quaint, a real pleasure to return to at the end of the day. The lobby is quite small and you don't really feel like spending a lot of time in the 'public' area, as you are so close to reception. Staff was very helpful. Tom at reception particularly so. The Cranley is a five minute walk from Gloucester Rd. tube station and you can always catch a cab on Old Brompton Road, about thirty seconds from the front door. Location is very quiet which makes for good sleeping. It isn't a full service hotel with a big dining room or bar, but as a reasonably priced place to park your bags and sleep at night, you really can't do better. By and large, and the pound being what it is, The Cranley is going to be my first choice going forward whenever I return to London. I recommend it with complete confidence.

Rating
"Wonderful!!!" We stayed at The Cranley for the first two nights of our England / Scotland trip. This was by far the most wonderful hotel we stayed in for the entire trip! Breakfast and newspapers brought to your room in the morning, afternoon canapes, champagne and scotch... wonderful bedding, linens...Found a fabulous price for this hotel on www.ba.com. Very convenient to two different tube stations, many restaurants and pubs. Highly recommend!

Rating
"Good London Hotel" My neice and I spent a week in London during late March/early April 2007 and we spent all seven nights at the Cranley. It was a very nice hotel with pleasant, low-key service, and in a convenient location. Our room was spacious with a nice bath. Our room rate included a very nice breakfast (not hot -- juice, cereal, yogurt, bread basket, and hot beverage) served in our room each morning. It was a pleasant way to start the day. The location was remarkably quiet. Yet it was convenient to many neighborhood restaurants and pubs. We were not far from a tube stop and other conveniences (banks, grocery stores, etc.). Hyde Park, Kensington Gardens, and several museums (e.g., the V&A) were close by and easy to walk to. The only problem we had was that the room sometimes seemed a little warm (some days were warm and others were cool -- the weather was very changeable), but we just opened the large windows. It was never so bad that we pursued it with the staff (there may have been another solution). All in all this was a nice hotel and (I think) a reasonable value for London (I have stayed at other London hotels in the past). I would probably stay there again.

Rating
"Really Enjoyed the Cranley" There is nothing I didn't like about the Cranley and very little to note on the downside. My room was really nice. A half tester bed at the back of the hotel, on the third floor. Very quiet. I didn't notice any noise from any other guests, although it was right after the terrorist scare and I know a number of reservations were cancelled, so I got a terrific rate. I booked a double room for single occupancy. I wonder if I got an upgrade without knowing it. Very comfortable bed. Great shower. Great linens, although the bathroom towels were a bit rough. The hotel is charming. Very clean, very quaint, a real pleasure to return to at the end of the day. The lobby is quite small and you don't really feel like spending a lot of time in the 'public' area, as you are so close to reception. Staff was very helpful. Tom at reception particularly so. The Cranley is a five minute walk from Gloucester Rd. tube station and you can always catch a cab on Old Brompton Road, about thirty seconds from the front door. Location is very quiet which makes for good sleeping. It isn't a full service hotel with a big dining room or bar, but as a reasonably priced place to park your bags and sleep at night, you really can't do better. By and large, and the pound being what it is, The Cranley is going to be my first choice going forward whenever I return to London. I recommend it with complete confidence.

Rating
"Wonderful!!!" We stayed at The Cranley for the first two nights of our England / Scotland trip. This was by far the most wonderful hotel we stayed in for the entire trip! Breakfast and newspapers brought to your room in the morning, afternoon canapes, champagne and scotch... wonderful bedding, linens...Found a fabulous price for this hotel on www.ba.com. Very convenient to two different tube stations, many restaurants and pubs. Highly recommend!

Rating
"Perfect London Hotel" Stayed here for four nights and am looking forward to returning. The "townhouse" hotel is well located in a quiet and pretty neighbourhood, close to the metro and some great restaurants. Internally it is nicely decorated and the perfect service compliments the surroundings.

Rating
"A Great Place To Stay" Just returned from a week stay at the Cranley. It was wonderful in all areas. The hotel itself is very nice. While small, the lobby and reception areas are nicely decorated. Our room was a very good size (Executive Double). Well laid out with excellent amenities. The bed was exceptionally comfortable with great linens and pillows. The shower was probably the most powerful I have ever experienced in a hotel. The staff was also most helpful, although I do agree with a previous review that they are a little standoffish-If that is a word. They were very polite however and helped us many times with reservations and taxis. Afternoon tea and evening champagne are excellent touches, which made our stay even nicer , although we only were able to partake of them a couple times. The walk to the Gloucester Road underground station is 7-8 minutes; very short, and convenient. We found the Cranley to be a great base from which to travel by tube or rail to anywhere in London or other cities in southern England. The neighborhood is really quiet, which we enjoyed. Many, many restaurants and pubs within a 3-5 minute walk. We definetely would recommend the Cranley and would return there on our next trip to London.

Rating
"Incredible service" Spent two nights at The Cranley. At first I was worried since the taxi driver had never heard of the place. Luckily I brought the address. The driver probably hadn't realized it was a hotel, since it is in a residential area and looks like someone's home. It's across from a very nice tree lined area park. Walking into the lobby is really walking into a very nice living room. Instead of checking in at a counter, you sit at a real desk. The formal decorations could seem imitiating, but the staff was very friendly and professional. We were never treated with an even ounce of snobbery, even in our t-shirts & jeans. The room was perfect with quite a lot of storage, drawers, closet, and a nice flat panel tv. The Cranley is in a great location. It is easy to walk to restaurants, shopping, a grocery store, the Underground, but it is still a safe and peaceful place. Although we didn't have time to try it, the hotel offers afternoon tea. I decided to use a taxi to Heathrow, which The Cranley happily arranged for the night before. What a nice surprise that instead of a taxi, it was a Mercedes with a driver that apologized for being 3 minutes late to pick us up. Incredible service by everyone at The Cranley. Great location, great place to stay. Looking forward to going there again.

Rating
"Wonderful!!!" We stayed at The Cranley for the first two nights of our England / Scotland trip. This was by far the most wonderful hotel we stayed in for the entire trip! Breakfast and newspapers brought to your room in the morning, afternoon canapes, champagne and scotch... wonderful bedding, linens...Found a fabulous price for this hotel on www.ba.com. Very convenient to two different tube stations, many restaurants and pubs. Highly recommend!

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