Rating
"Fabulous Location" Excellent hotel, really big room. Huge bed and good bathroom with very powerful shower. Excellent central location, especially for shopping. Hotel staff were very friendly and helpful, especially the bar staff. I will definitely consider this hotel next time I visit London.

Rating
"Fabulous Location" Excellent hotel, really big room. Huge bed and good bathroom with very powerful shower. Excellent central location, especially for shopping. Hotel staff were very friendly and helpful, especially the bar staff. I will definitely consider this hotel next time I visit London.

Rating
"Very nice hotel" Just returned from a week in London and stayed at the Thistle Marble Arch. We stayed in an Executive King and therefore I cannot comment on a standard or a double deluxe room. Our room was extremely nice. It was a nice size, large bath, comfortable king bed with duvet. Plenty of drawers. Nice closet with wooden hangers. Good iron and ironing board. AC worked very well and quietly. No problems with street noise (5th floor). There was even a 115 volt outlet on the desk! I found the service to be excellent from the porters who brought up our luggage and held onto it at the end of the trip, to reception, maid service, concierge, etc. Everyone was very nice. It was like staying on 34th Street in Manhattan. I did not think it was the "poshest" area. The tube was a block away which we used constantly to get around. We usually ate breakfast at "Pret a Manger" a block away for decent american coffee and muffin/pastry or baguette and a lot cheaper than the hotel. No complaints with this hotel.

Rating
"Good choice" Good choice--clean rooms, nice size. Nice size bathroom. Excellent breakfast--buffet. Near Marble Arch and Bond St tube stations, grocery store nearby. Located near lots of shopping and restaurants in the area. Very happy and would stay there again.

Rating
"Great Family Suite" We were given this hotel by our travel agent as part of a GoGo Tour package. We are a family of four (two teenagers). I was nervous about the size of the room since, although it was booked as a family suite, I thought we would merely be given a king size bed and a cot (since I heard Europe hotels are generally small). Were we surprised when we walked into the room. Not only was the room recently renovated, but it was truly a suite - two rooms. The first room had a large king size bed with all the amenities, and the second adjoining room had two twin beds. There was a t.v. in each room and enough closet space for all, with bathrobes!! We loved it here and would highly recommend the rooms for a family traveling to Europe.

Rating
"What a PLEASANT SURPRISE !!!" We did not know what to expect, but this was the hotel our tour included, so here we stayed. What a pleasant surprise! Check in time was 2:00 pm. We arrived at 10:30 am, and were immediately checked in to an upgraded room for no additional price (although it was listed at $40.00 more per night). The room was immaculate, with a very firm double bed, as comfortable as our bed at home, the first time this has EVER been the case at a hotel. The private bath was large and well appointed, with excellent water pressure for the shower. I could not get my adapter to work on the electrical system, so I called for an engineer. He arrived within three minutes (this was on a weekend day), told me I had the wrong adapter, left, returned five minutes later with proper adapters, hooked them up, tested everything, and there was no charge for any of this. And listen to this...TWO free ice machines on each floor...just try finding that in Europe! I found ALL the personnel fluent in English, very helpful, and unfailingly pleasant and polite. The food in the restaurant was excellent, with the full English breakfast particularly good. The CARVERY meal in the evening was the only true food value I found while in London. For about $20.00 you get all-you-can-eat of roast rib of beef, leg of lamb, ham, turkey, and the most delicious grilled shrimp on a skewer I've ever eaten. The side dishes are also particularly good, consisting mainly of fresh vegatables, grilled, braised and sauteed. The roasted potatoes and the braised parsnip and carrot melange are highlights. The restaurant service is also superior. The location is perfect...steps from Oxford Street, Hyde Park, and the Marble Arch Underground Station. From now on I will ONLY stay at the Thistle Marble Arch when visiting London...FIVE STARS when considering value as it relates to quality.

Rating
"Fabulous Location" Excellent hotel, really big room. Huge bed and good bathroom with very powerful shower. Excellent central location, especially for shopping. Hotel staff were very friendly and helpful, especially the bar staff. I will definitely consider this hotel next time I visit London.

Rating
"Excellent location" Stayed here for 4 nights at the end of June 2007 with my daughter, picked it mainly so she would be close to the shops. we were greeted by a very friendly doorman, our luggage was whisked away (to be delivered very promptly) and we were directed up to reception, where we we received another friendly and efficient greeting. The receptionist took great trouble over allocating us a room to suit our wishes - non-smoking and quiet. Our hearts sank a bit when we stepped out of the lift and saw the length of the corridors, rather dark and seemingly endless, but our room was fine - quite spacious for London and well-equipped: two wardrobes, safe, ironing board & iron, table, easy chairs, TV, tea-maker and a fridge. The bathroom was big as well; my only negative comment was that stepping over the high side of the bath to use the shower could be difficult with for anyone with mobility problems. After the first night I asked for a sheet (the beds are made with duvets which I find too hot) and housekeeping sent it in promptly. It was exceptionally quiet - if that's what you want, make sure to ask for a room that doesn't face onto Oxford Street! There's air-conditioning as well, so you can be as hot or cold as you want. The breakfasts were very good, no waiting at all for a table and lots of choices whether you wanted a continental or a full English. We ate in the restaurant one night and the food was fine (if a bit slow arriving) and the service was extremely attentive. We also used room service one night when we came in wet and cold and the meal was delivered within the promised time. The big plus about what is basically a chain hotel is its location at the Marble Arch end of Oxford Street. It takes 2 minutes to walk to Marble Arch tube, and you can get a bus is any direction from either side of Oxford Street or Portman Street. Within 5 minutes you have so many shops - Marks & Spencer, Boots, Selfridges, Debenhams, HMV - the list is endless. It's not top-class luxury but the amenities and the location would be hard to beat. Every staff member we came into contact with was extremely pleasant and i would be happy to stay here again.

Rating
"GREAT HOTEL" Arrived 30th of March with my 9 year old daughter, Hotel suitated well on arrival was greeted with an escalator and hundred stairs!! Check in was extreemly busy 7 check ins in all, was offered an upgrade which we took, but room wasnt ready, so left luggage and went shopping. On return 100 guests were also checking in, however 1 kind manager saw us and handed over the room key 503, room very nice glad I ahd upgraded, bathroom old but clean. Our room was suitated on the side of the hotel so I thought that the noise wouldn't be too bad, how wrong! the windows are old metal frames so the noise of the traffic could still be heard. Mattress was firm but nice , the pillows leave much to be desired FOAM. On an excellant note, decided to eat early prior to a show and went to the Cavery, what excellant value, staff extreemly attentative and great with my daughter. Food hot and plenty of choice, however £8.00 for a large glass of wine was!!!!!! But I needed it. Breakfast each morning was busy, they opened another room for large groups. I have to say that the tables were a little too near each other so you were nearly on top of your neighbours. But again food hot and plently of choice. Would I return yes, value of money yes, Checkout was smooth and we were able to lleave our bags from 10am till 2pm no problem.

Rating
"Great room, great breakfast, great service" Stayed for a week, excellent check in/check out, had emailed a request for a room on the lower floor, received that-- very busy hotel--our room was large and clean, marble bathroom, firm mattress, no noise problems, concierge helpful, breakfast buffet was excellent! All staff very friendly. Recommend highly.

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